معلومات قانونية

سياسة الخصوصية

نقدم هذه الصفحة بصياغة واضحة ومنظمة حتى يعرف المستخدم حقوقه، التزاماته، وطريقة التعامل مع خدماتنا ومنتجاتنا الرقمية.

This Privacy Policy explains how Dall Dex collects, uses, and protects your information when you use dex.d-dall.com, purchase products, request services, or interact with our systems.

Overview

Dall Dex is committed to respecting your privacy and handling personal data responsibly.

By using this website or any related services, you agree to the practices described in this policy.

Information We May Collect

Depending on your interaction with Dall Dex, we may collect the following types of information:

⮚ Name and email address

⮚ Phone number (if provided)

⮚ Company or website details

⮚ Billing and order information

⮚ License and activation data

⮚ Support request content

⮚ Technical environment data (WordPress version, plugin version, URL)

⮚ Basic analytics and usage data

For support requests, you may voluntarily provide additional details such as screenshots or error logs.

How We Use Information

Collected information may be used to:

⮚ Provide customer support

⮚ Deliver products, licenses, and updates

⮚ Process purchases and service requests

⮚ Improve website and product performance

⮚ Ensure security and prevent misuse

⮚ Communicate important updates or service information

Payments and Transactions

Payments may be processed through third-party payment providers.

Dall Dex does not necessarily store full payment card information directly.

However, order-related data such as email, invoice ID, and purchased items may be stored for fulfillment, licensing, support, and accounting purposes.

Licensing and Product Operations

For digital products such as ImgDexter Pro, certain data may be processed to enable:

⮚ License activation

⮚ Update entitlement checks

⮚ Download access control

⮚ Support verification

This data is used strictly to operate product functionality and reduce unauthorized use.

Cookies and Analytics

The website may use cookies and similar technologies to improve functionality and user experience.

⮚ Site functionality

⮚ User session handling

⮚ Analytics and performance tracking

⮚ Form and interaction handling

Analytics tools may collect general information such as browser type, device type, pages visited, and referral source.

Data Sharing

Dall Dex does not sell personal data.

Information may only be shared where necessary with trusted service providers such as:

⮚ Payment processors

⮚ Hosting providers

⮚ Email delivery services

⮚ Analytics providers

⮚ Legal or regulatory authorities (if required)

Data Retention

We retain information only as long as necessary for:

⮚ Order and support history

⮚ License management

⮚ Legal and accounting requirements

⮚ Service continuity and security

Retention periods may vary depending on the type of data and purpose.

Your Rights

You may request, where applicable:

⮚ Access to your personal data

⮚ Correction of inaccurate information

⮚ Deletion of certain data (where permitted)

⮚ Limitation of communications

Some data may be retained for legal, security, or operational reasons.

Data Security

We apply reasonable technical and organizational measures to protect your data.

However, no system is completely secure, and users should avoid sharing sensitive information unnecessarily.

Third-Party Services

The website may contain links to external services or platforms.

We are not responsible for the privacy practices of third-party websites.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, legal requirements, or infrastructure.

The latest version will always apply when published on the website.

Contact

For privacy-related questions, please contact us through the official support channels available on dex.d-dall.com.